GDPR Privacy Notice

The Holistic Home, 44 High Street, New Romney, Kent. TN28 8BZ. Registration Number A8376031 For any queries regarding the content of this Privacy Notice, or any requests to access data held, please contact Wendy Flanagan on 01797 636128 The Holistic Home A8376031 is registered with the Information Commissioner’s Office.

Processing Activity Statements from the Legal Basis Matrix Activity; purpose/justification – Legal Basis & Special Condition


  • Absence Monitoring and Appraisals; to monitor performance, sickness and holiday absences – Legitimate Interests
  • HR Issues, Consultant; the occasional referral to QBH Solutions for the purposes of consultation on HR Documents such as Contracts of Employment, and for assistance with resolution on disciplinary and grievance issues – Legitimate Interests / Special Condition D Legitimate Interests
  • Employment Records; retention of application form and contract, copies of identification and qualifications where applicable – Legal Obligation / Special Condition B Legal Compliance
  • Retention of Therapy Practise Qualifications and Insurances; copies obtained and kept for all therapists associated with the Salon – Legal Obligation / Special Condition B Legal Compliance

General Contacts

CRM for B2B; Business contacts from networking for the promotion of The Holistic Home – Legitimate Interests CRM for Direct Marketing; Personal contact details for people subscribed to receive post and emails from The Holistic Home regarding promotions, services and events – Consent

Client Data

Medical & Health History; Personal details, including a medical & health history for the purposes of assessing how best to meet the needs of the client and deliver a suitable therapy package – Contract / Special Condition B Legal Compliance Client Treatment Records; Records are kept of the therapies provided in order to deliver a package of treatments and for ease of reference for repeat visits – Legitimate Interests / Special Condition D Legitimate Interests Booking System; The Holistic Home uses software to manage Salon bookings and a written daily diary is kept for ease of reference – Legitimate Interests Assessment Referrals – The Holistic Home receives therapy referrals from The Harmony Therapy Trust to provide their patients with complementary therapies in support of their treatments. An assessment is prepared and returned – Contract / Special Condition A Express Consent


Accreditation; Evidence of The Holistic Home activities and responsible persons are provided in the application for Neal’s Yard Remedies Consultant status and the VTCT Industry Body – Legitimate Interests

Product Sales

Supply of Goods; Records of customer details and their requirements are kept for the purposes of ordering products and delivering to the client where this is required – Contract